Shipping & Returns
Fast delivery, solid warranty, easy returns
Shipping Information
Czech Republic
- Standard: 1-2 business days • Free over €50
- Express: Same day (Prague) • €9.99
- Pickup Points: 1-3 business days • €2.99
European Union
- Standard: 3-5 business days • €7.99
- Express: 2-3 business days • €14.99
- Free shipping: Orders over €75
Processing time: Orders placed before 2 PM CET are shipped same day. Weekend orders ship Monday.
Track Your Order
Stay updated on your gaming gear delivery with real-time tracking.
- Order Confirmation: Immediate email with order details
- Shipping Notification: Email with tracking number when shipped
- Delivery Updates: SMS notifications available
Warranty Coverage
Premium Gaming Gear
- Keyboards & Mice: 2 years manufacturer warranty
- Headsets: 1 year + 6 months extended
- Mouse Pads: 6 months quality guarantee
What's Covered: Manufacturing defects, hardware failures, and performance issues under normal gaming use.
Not Covered: Physical damage, liquid spills, or modifications.
Returns & Refunds
30-Day Return Window
- Condition: Original packaging, minimal use marks acceptable
- Process: Contact support → Get return label → Ship back
- Refund: 3-5 business days after receipt
💡 Pro Tip: Keep original packaging for the first 30 days. Register your gear for faster warranty claims.
Need Help?
Our support team is here to help with any shipping or return questions.